Issue with Data Visualization in Now Assist Skill Kit

deepaktomar
Tera Contributor

Hello Community,

 

I am currently working with Now Assist Skill Kit and trying to enable data visualization (e.g., charts/figures) through the skill. However, I am facing an issue where the figures/visualizations are not being rendered or displayed as expected.

 

My setup details:

I am on the latest updated versionYokohama _patch6

GenAI is enabled in my instance.

 

Has anyone faced a similar issue? Could this be related to configuration, limitations in the skill kit, or any additional setup required for visual rendering?

 

Any guidance or best practices would be greatly appreciated.

 

Thanks in advance,

Deepak Tomar

5 REPLIES 5

Hi @deepaktomar 

Sorry, I looked at the screenshot again — it doesn’t look like an error to me. It’s showing both the count and the percentage. You might need to add a field label to get the correct value. The Skill Kit is able to generate the bar chart correctly.

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