Labs Issues During Learning

[danziegler]

The labs will not load when I'm trying to complete them.  They automatically mark complete and I can't open them.  Any advice on how to fix this?

[Simon Hendery]

Can you go to Lab 1.1 and provide a screenshot of what you see?

[jlphoneycut]

@danziegler Are you just looking for the steps for the lab? Refresh the page- that worked for me. I'm doing the same course if you want to link up at all! Best of luck! 

[Rahul Priyadars]

Gen AI ITSM Lab is giving same error for last 1 week. Summarization or Resolution Features are Not Working.

 For Resolution Box appears It Says as per SS and then disappears and do nothing.

Regards

RP

[Dr Atul G- LNG]

Hi @Rahul Priyadars 

Log a now learning support case, GenAI is not available on pdi so tough for us to support, also it is lab instance,  now learning team is right to guide you.

[t8640]

I had similar in this lab. ended up terminating instance and getting new one that resolves the issue. I suspect the Lab specific updateset was not loaded correctly on that instance