Manage Duplicate CIs Now Assist skill is not working

Madhan007
Tera Contributor

Hi Everyone,

Although the De‑duplicate task has been created for the duplicate CI records, the "Manage Duplicate CIs" Now assist skill is still not detecting or processing them.
 
 

Manage Duplicate CIs.png

Any insights are highly appreciable!

Thank you!!
1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @Madhan007 

 

Try to repair the Now Assist plugin and see.

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Dr. Atul G. - Learn N Grow Together
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