Hi Community,
I’ve successfully configured the External Content Connector in ServiceNow to integrate with Microsoft SharePoint. I’ve also completed the required setup on Azure including the app registration, permissions.
After setting up, I ran the one-time crawl to bring in the documents. The number of documents crawled were also displayed, so the crawl was working fine.
My goal is to use this indexed SharePoint content inside a Now Assist AI Agent for a specific use case.
My questions:
- Is there any additional configuration required to surface SharePoint content in the external content index?
- How can I make sure my AI Agent is actually retrieving external content and not just internal data?
Thanks in advance,
Kaustubh Dubey
