The CreatorCon Call for Content is officially open! Get started here.

Now Assist Context Menu for Custom Skill

charbree05
Tera Expert

Has anyone been successful in deploying a custom skill using the Now Assist Context Menu option? I am attempting to use the custom location option to have a banner display at the top of the form, similar to Incident Summarization, but no banner appears at the top of the page.

 

I've attempted to build out the context menu component in UI Builder for the Service Operations Workspace side but the component still doesn't display. Does anyone know if something has to be configured in UI Builder for the Now Assist Context menu to display from the platform view as well?

2 REPLIES 2

theoboulang
Tera Guru

If you have any answer to this because i'm also struggling with it.

Btw there is this documentation but it does not work either https://www.servicenow.com/docs/bundle/yokohama-intelligent-experiences/page/administer/now-assist-p...

Shreshta3
Tera Contributor

I am trying to do the same instead of summarization I am building a custom refine content sparkle button for each field, I came across a Service Community YT video - Now Assist Skill Kit: Deploy to Now Assist Context Menu

 

But I still can't