How to see how often and by whom a specfic Now Assist skill was used

[FaizanK]

Hello,

So I've managed to implement the 'Now Assist Email Recommendation' skill , however I need to be able to see how often and by whom NowAssist was used to draft a response(reporting). Is there any OOTB solution for this, or do you have any ideas? 

Thank you,

Faizan

[Sabrina Ethridg]

Navigate to the Now Assist Admin and select Performance.  You should be able to see all the different metrics gathered and drill into them by skill and unique users.  

If you're looking to gather the data from the backend, I believe you query the sys_gen_ai_usage_log table.

[Dr Atul G- LNG]

https://INSTANCENAME.service-now.com/now/now-assist-admin/usage-and-adoption

Admin --> Now Assist --> 

[rpriyadarshy]

Just to ADD - You Can use OOTB Dashboard Specially the Options Called 

SKILL PERFORMANCE--SKILL DETAILS-- 

Also from Back-End Table You Can fetch the Data and Make Report--> sys_gen_ai_usage_log

Regards

RP

[Cristian Patra1]

You can use the Generative AI Usage Logs (sys_gen_ai_usage_log) table, where you can see find the user based on the Created by field, and the skill based on the Document field.