Now assist Q&A Genius result infinite loading

theoboulang
Tera Guru

Hello, I activated the plugin in Now Assist admin and configured the Search engine but it does an infinite loading when i search something on my portal.

Do you have any suggestion ? 

1 ACCEPTED SOLUTION

theoboulang
Tera Guru

I just had to repair Generative AI Controller ! 

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @theoboulang 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1122783

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1641844

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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theoboulang
Tera Guru

I just had to repair Generative AI Controller !