Now Assist Skill Kit and HTML Content
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07-14-2025 07:05 AM
Hello
I was wondering if Now Assist Skill Kit can read an HTML Field with images and description and can factor in the final output?
I am currently experiencing empty results with an error that says {model_output:""} when we put too much text in the Grounded Prompt, due to the HTML.
Would it be good to remove the HTML instead? Or should we keep it?
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07-14-2025 11:32 PM - edited 07-15-2025 05:50 AM
Hi @Angelo Paulo Ad ,
I think you can remove the HTML tags as it contains so many tags make it lengthy, use your content normal text. It will reduce prompt size.
{model_output: “ ”} blank because Prompt is lengthy due to HTML input.
Please check with Now support team to get more details.
Please mark helpful and correct answer if it's worthy for you.
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07-16-2025 07:47 AM
Thanks. We added a small script to handle basic HTML Tag removal to use the description as output.