Hi Guys,
What's the best way to move developments related to Now Assist from sub production environments to prod environment?
I'm setting up our dev environment and production (plugin installation, updates etc) at the moment and I did some configuration to the skills such as incident summarization. I can see that the changes are tracked and recorded in "Now Assist for ITSM" scope, but I'm not sure how to retrieve it and commit it in production.
When I go to application manager, I can find the app "Now Assist for IT Service Management (ITSM)" and I have an option to "Proceed to Update". Is this the way to bring the dev changes over to prod and are there any alternatives, rollback options?
Thank you!
