Scheduled Report Embedded PNG is not supported

Pooja P
Tera Contributor

Hi Team,

 

We have a scheduled report with type as Embedded PNG and its not getting attached to mail even in email logs we can not see the attachment. Kindly suggest.

 

We have tried with PNG type it works but with Embedded PNG its not working.

 

1 ACCEPTED SOLUTION

Hi @Pooja P ,

set the type as Embedded PNG in the scheduled report

 

ChaitanyaILCR_0-1752818885869.png

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

View solution in original post

4 REPLIES 4

Chaitanya ILCR
Kilo Patron

Hi @Pooja P ,

 

That's the actual behavior

it won't attach it email it embeds the image into the body

 

if want it as attachment use the png type 

ChaitanyaILCR_0-1752817157152.png

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

Hi @Ankur Bawiskar and @Chaitanya ILCR ,

 

So can you please help more in understanding , if we use PNG its work for attachment but if we use type as Embedded PNG it should be added in email body? 

So next question if client really needs Embedded PNG in email body at least is there any changes to be done?

Hi @Pooja P ,

set the type as Embedded PNG in the scheduled report

 

ChaitanyaILCR_0-1752818885869.png

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Pooja P 

I agree with what @Chaitanya ILCR mentioned.

Please discuss with your customer and inform about this behavior.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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