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ServiceNow AI agent possibility to create reports in agent chat

MDBilalI
Giga Contributor

11 hours ago

Hello all,

 

I want to check one scenario:

In ServiceNow AI agent is it possible to create reports directly in the agent chat for example if user asks to create a bar chart report for all open incidents grouped by priority, so then agent create it and user able to apply filters as well. (Reports should not be saved in the report table, it should only be available on chat)

 

is it Possible or not? please provide your responses.

 

Thanks,

Bilal

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  • 104 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron

10 hours ago

Hi @MDBilalI 

You can create report from Now Assist

 

Platform Academy: Crafting custom dashboards and reports for Now Assist

 

https://youtu.be/A5o1jpJeMVA?si=g28415v32JRDtR8S

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Platform Academy: Crafting custom dashboards and reports for Now Assist
Platform Academy: Crafting custom dashboards and reports for Now Assist
youtu.be/A5o1jpJeMVA?si=g28415v32JRDtR8S
Discover how to shape meaningful insights from your Now Assist data with simple, flexible reporting tools. This session highlights approachable ways to build dashboards that give admins and platform owners better visibility and control. Learn how to unlock more value from Now Assist with reporting
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Tanushree Maiti
Tera Patron

9 hours ago

Hi @MDBilalI 

 

Chat windows only support querying data to return summaries, text, or links.

To create and share actual analytical reports, you must use the standard ServiceNow platform or administrative dashboards.

 

As per my understanding , you cannot build, format, or generate visual charts and graphs directly inside a user-facing AI.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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