Thumbs Up/ Thumbs Down in Genius Result

[Swagata Banerj1]

Hi,

Please help me to get :-

1. Where to find the responses of a user when they select thumbs down in a genius result? In which table the user responses get recorded?
2. We need amendment of the below choices, where I can modify these?

[Tanushree Maiti]

Hi @Swagata Banerj1 

Refer Article/post : 

Now Assist in AI Search FAQ

https://www.servicenow.com/community/now-assist-forum/what-is-the-name-of-the-table-that-captures-wh...

Table: sys_search_genius_result_event_action

with query : action_type=VA_Feedback

[Swagata Banerj1]

Thanks for your support.

The table (sys_search_genius_result_event_action) contains "Helpful" & "Not Helpful" values with same Action ID, which bit difficult to trace the original VA session details.

My Question is:-

Once a user selects "Not Helpful", VA offers the user some choices to choose with a comment box. Is there any OOB table where these data get recorded? For an example:- in below screenshot, the user chosen, "Missed Important Details" and comment with "I need more details". 
I want to know in which table I can get these responses?