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Thumbs Up/ Thumbs Down in Genius Result

Swagata Banerj1
Tera Contributor

Hi,

Please help me to get :-

1. Where to find the responses of a user when they select thumbs down in a genius result? In which table the user responses get recorded?
2. We need amendment of the below choices, where I can modify these?


SwagataBanerj1_0-1783061491405.png

 

6 REPLIES 6

Thanks for the mention @Paulsylo  😊

Victor Chen
ServiceNow Employee

If you upgrade to Australia patch 3, we've made it easier to find and report on granular feedback with the table: sn_nowassist_va_now_assist_analytics_view