Unable to Duplicate OOTB Use Cases or AI Agents in AI Agent Studio

Marco Erharter
Tera Contributor

Hello Community,

 

I'm encountering an issue while working in AI Agent Studio. I attempted to duplicate an Use Case in order to adapt it to my specific requirements. However, I’m unable to duplicate any of the OOTB Use Cases or AI Agents. The same issue applies to skills within NASK, it seems duplication simply doesn’t work for any ootb components.

 

Interestingly, I am able to duplicate custom NASK skills that I have created myself. The "Duplicate" option appears for OOTB skills, but clicking it does nothing. There’s no error message and nothing happens. On the other hand, creating new custom skills or AI Agents works without any problems.

 

I’ve searched for possible causes but haven’t been able to find a solution. Has anyone else run into this issue or knows what might be preventing the duplication of OOTB content?

 

Any insights or suggestions would be greatly appreciated.

5 REPLIES 5

@Marco Erharter - Unfortunately I am not able to find the solution to your issue. 

Please raise a support case as something might be broken in your instance.