Unable to install Now Assist (ITSM) Plugin

Community Alums
Not applicable

Hello Team,

I am taking this course - 

Now Assist for Creator Essentials

Here when I try to install plugins to continue my course & unlock all Assist Features and their skills I see this error message. 

I go to Now Assist > Settings > Plugins and do Get plugins for Now Assist for IT Service Management (ITSM) the below screenshot is what i see.

 

Nikss_0-1732080482002.png

Kindly assist on how to install the plugins and continue with course.

 

Thanks and regards,

Shalaka

2 REPLIES 2

morebharat
Tera Contributor

Hi Shalaka,

 

In the 'Now Assist for Creator Essentials' course you will NOT be able to enable 'Now Assist for IT Service Management (ITSM)' plugin since you will be only focusing on 'Now Assist for Creator' learning contents.

 

Below is the screenshot from Now Assist for Creator training Instance.

 

Screenshot 2024-11-20 at 10.38.03 AM.png

 

Below is the screenshot from Now Assist for ITSM training Instance.

 

So, though the plugins are showed available to you, you will not be able to install them in training instance.

 

Hope this helps.

 

PS: If my answer helped you in any way, Hit "Correct" or "Helpful" so that other users with a similar issue can be helped.

 

Regards,

Bharat M.

Rahul Priyadars
Tera Sage

So if I understood you have a LAB in CREATOR ESSENTIAL Course.

 

For CREATOR why you are Installing ITSM Now ASSIST Plugin- You need to Install Now Assist for Creator

Plugin/App name code- sn_now_creator

RahulPriyadars_0-1732157997489.png

 

More Details here for information only as Course contails nice info and very Detailed Steps in LAB

Install Now Assist for Creator

 

Regards

RP