Virtual Agent Designer Questions
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09-22-2025 07:30 AM
I am going through the following documentation trying to get a basic conversation working:
In the video, it says to use a text input, and then an LLM bot response. When I implement this in my instance, the text input also seems to trigger a response, instead of just an input collection. Additionally, the agent gets stuck on the text input and never moves on. I have attached 2 screenshots of different flows where this is the case. What can I configure to force it to move on from the text input?
Also, Is there something I can configure to make it treat the text input as just an input from the user and suppress the reply? And is there any configuration that I can make to prevent the "Here's what you can do next" section from popping up?
Also, Is there something I can configure to make it treat the text input as just an input from the user and suppress the reply? And is there any configuration that I can make to prevent the "Here's what you can do next" section from popping up?
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