Platform Academy helps platform owners master critical Now Platform aspects through expert insights on Upgrades, Security, Mobile Apps, Knowledge Management, Now Assist, and Next Experience. It prepares you to lead confidently by improving performance, user experience, and future readiness. You can check out all of our previously recorded Platform Academy sessions via this YouTube playlist.
Sign up for future sessions here. Enjoy!
Platform Academy Sessions
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April 16th, 2026 - Knowledge Center: Deep Dive - Article Duplicates and Knowledge Gaps Healthy knowledge drives better outcomes across the platform. This deep dive explores how Now Assist powered Knowledge Center helps you detect duplicates, identify knowledge gaps, and gain the insights needed to keep your knowledge ecosystem accurate, relevant, and power effective AI outcomes. |
Knowledge Management |
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May 26th, 2026 - Designed for Everyone: Accessibility and AI in the Australia Release This session highlights how AI Summarization, voice input, and inclusive design improvements like 400 percent zoom reflow and enhanced keyboard navigation work together to reduce effort, improve clarity, and expand access for more users. See how AI acts as an accessibility multiplier, helping people work faster, more independently, and with greater confidence across the platform. |
Fundamentals |
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May 28th, 2026 - Introducing ATF Test Agent Authoring ATF tests takes time, and troubleshooting failures takes even more. The ATF Test Agent, launching with the Australia release in May 2026, changes that by handling all three pillars of the testing lifecycle, authoring, execution, and troubleshooting, directly within the agentic build workflow using a single natural language prompt. Join us on May 28 for a live demo of how the agent generates comprehensive test suites, runs them against your instance, and resolves failures autonomously so your team can ship faster without sacrificing quality.
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Fundamentals |
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June 2nd, 2026 - TBA TBA
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June 4th, 2026 - TBA TBA
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June 9th, 2026 - What's New in Australia: Vault Console TBA
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Security |
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June 11th, 2026 - What's New in Australia: Data Privacy TBA
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Security |
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June 16th, 2026 - What's New in Australia: Platform Encryption TBA
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Security |
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June 18th, 2026 - What's New in Australia:
TBA
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Security |
Click on the year below for all Platform Fundamental Academy sessions held that year.
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