How many ways to create a incidents in servicenow?

[Sidhu9]

Thanks

Srinu

[Pranav Bhagat · Accepted solution]

There a multiple ways

1. Manual
2. Server Side Scripts( BR,WF,FIX SCRIPTS, background scripts etc)
3. Using Rest or Soap
4. Inbound email actions
5. Record Producers
6. Employee Self Service
7. Importing an XML/Excel etc and transforming the data

What is your exact requirement ?

[Sukraj Raikhraj]

Yes, it's a vague question but in theory: Either Manual or Automated.....

[Mark Roethof]

Hi there,

Can you explain the background of your question? Though anyway... unlimited!

Or you would need to generalize, like manual or automated like Sukraj mentioned. Nice answer 🙂

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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