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Exclude and Preserve CMDB tables

How everyone excluding and preserving the CMDB data during cloning. We don't want our PROD data to be copied to DEV also we don't want DEV data to be cleared after cloning by cleanup script.  For a note , the existing OOB preserve and exclude option ...

Resolved! RESt API attachment timeout over 300s

I have a big file in sys_attachments that I am trying to retrieve with a REST API call to the Attachment API. The file is 279MB I increased the API Attachment Request timeout from the default 60 seconds to 360s just to allow this file going out. Howe...

Resolved! Automate the Auto Map Matching Fields

Hi, I'm looking for a way to auto map matching field between two tables (Source and Target) without doing it manually. I want to create a scheduled transformation that automatically maps the matching fields. Is this possible through script or other m...

Hong by Mega Contributor
  • 2562 Views
  • 10 replies
  • 0 helpfuls

Resolved! getAbsoluteBase() method is a liar

If you look at the table definition of the [cmdb_ci] table in Geneva or Helsinki, it appears to be an extension of the [cmdb] table. However, TableUtils seem to have a different view on this matter or rather some doubts about the relationship between...

Resolved! Workflow Catalog Task Advanced Script Help

Hello, I'm trying to add some scripting to a catalog task created by a hardware catalog item's workflow. I would like the catalog task to be assigned to an individual based on the task's associated computer > scope data (a reference table used to mar...

jonGriff by Tera Expert
  • 4809 Views
  • 3 replies
  • 1 helpfuls

Resolved! script within assignment rule

Hi all,seeing some odd behavior from my script within an assignment rule.   What I need is, if the current user's region is "NA" then it executes that part of the script, and if it's not "NA", then for it to call the script include at the bottom of t...

Local User Account Creation

Good afternoon. I need to create several local accounts for contractors who are not in our AD. I've created these accounts, but when verifying logins they are not passing authentication. I've tried deactivating the email validation prior to creating ...

Jerri by Mega Contributor
  • 2741 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to direct to interceptors

I want to direct users to the configuration item interceptor (intercepts cmdb_ci.do) but am having trouble with the url navigation of the module. Have the module url arguments set to wizard_view.do?sys_id=-1&sys_target=cmdb_ci but this pulls up an un...