In step one we talked about Indicator Sources. Step two will we address Breakdown sources. A Breakdown is a way to segment or slice your indicator data so you can analyze KPIs across different dimensi...
Many of my colleagues have completed Performance Analytics training, but they often struggle to understand the sequence of steps needed to build all the required components. For example, when working ...
Introducing Platform Analytics Migration Central Welcome to your one-stop destination for everything related to ServiceNow Platform Analytics migration. Whether you're just starting your journey or re...
Subject: Important Update on Legacy Reporting and Analytics with Australia Release Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to t...
We gathered on October 15th, 2025, to transform analytics from isolated metrics into connected narratives. This Platform Analytics Academy session demonstrated how Process Intelligence solutions like ...
We invited participants to join us on October 29th, 2025, for an in-depth exploration of the AI Agent Dashboard. During this session, we analyzed and uncovered insights into AI Agent performance, adop...
Thank you for joining us on September 17, 2025, at 12:00 PM Eastern Time for a dedicated live session where we answered your questions about Platform Analytics. This was a first-come, first-served opp...
ServiceNow provides strong native reporting and dashboarding capabilities with standard reports and performance analytics applications. But at the same time, organizations also rely on external BI too...
We hosted an exciting deep dive into AI Data Explorer on November 12th, 2025, at noon Eastern. This session explored the latest AI-powered document experience—an innovative tool that helped users coll...
We hosted an exciting and insightful session on September 3rd, 2025, spotlighting the latest innovations in Platform Analytics and User Experience Analytics—direct from Zurich! This session was design...
We hosted an informative session on Wednesday, August 20, 2025, where we introduced the new Dashboards and Indicators Libraries—consolidating both commonly used and advanced elements for users with ad...
On August 6, 2025, we hosted a Platform Analytics Academy session focused on the Platform Analytics Migration Center. The session highlighted the latest enhancements to the Migration Center, featuring...
We held an in-depth discussion and live demonstration of the CIO Dashboard on Wednesday, July 23, 2025, at noon Eastern Time. The session showcased how the dashboard delivered real-time insights into ...
We hosted our Platform Analytics Academy on June 25, 2025, where we explored how to maximize the value of Now Assist through actionable insights and performance measurement. We shared real-world use c...
on:
Performance Analytics (series) Widgets
