We hosted an informative session on Wednesday, August 20, 2025, where we introduced the new Dashboards and Indicators Libraries—consolidating both commonly used and advanced elements for users with ad...
On August 6, 2025, we hosted a Platform Analytics Academy session focused on the Platform Analytics Migration Center. The session highlighted the latest enhancements to the Migration Center, featuring...
We held an in-depth discussion and live demonstration of the CIO Dashboard on Wednesday, July 23, 2025, at noon Eastern Time. The session showcased how the dashboard delivered real-time insights into ...
We hosted our Platform Analytics Academy on June 25, 2025, where we explored how to maximize the value of Now Assist through actionable insights and performance measurement. We shared real-world use c...
We were thrilled to host our highly anticipated "Ask the Experts" Platform Analytics Academy session on June 11th, 2025, at noon Eastern. This exclusive session offered an opportunity to engage direct...
We hosted an exciting Academy session where we unveiled the future of Platform Analytics. This roadmap session spotlighted the strategic direction of the platform, with a deep dive into the upcoming Z...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field (Unofficial) Live Coding Happy Hour episode #5! The show is brought to you by ServiceNow MVPs, where we unwind from the l...
Lets say you're able to predict that for each incident your Database team receive, they will likely have to complete 2 additional tasks to solve it (yes, made up example but stick with me here  ) . Y...
We were excited to invite you to our Platform Analytics Academy session on April 30th, 2025, titled "Data Snapshots in Platform Analytics". This session delved into innovative ways to analyze your KPI...
I was using Performance Analytics (Now Platform Analytics) However I was unclear how each graph would be visualised, and what data it required and modifying them and re-saving etc proved time consumin...
Updated October 16, 2025 NOTE: Important Update on Legacy Reporting and Analytics with Australia Release This is a reference guide to use in planning your migration from Core UI (or Classic) reporting...
A common question that comes up is some variation of: "What is the limit for the dataset size when running reports or PA Dashboards?" Technically there is no limit, because the size of the dataset is ...
We were thrilled to host our highly anticipated "Ask the Experts" Platform Analytics Academy session on April 16th, 2025, at noon Eastern. This exclusive session provided an opportunity to engage dire...
We held an in-depth session on April 2nd, 2025, at Noon Eastern, covering the latest enhancements in User Experience Analytics, designed to provide faster and more actionable insights into user intera...
on:
Platform Analytics Academy - September 3rd, 2025 -...
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Performance analytics visualisations List for refe...
