On February 18th, 2026, during our Platform Analytics Academy, this session covered the strategic value of upgrading, common migration issues (visualization, exports, filtering, accessibility), fix st...
Formerly published as "Getting Ready for Platform Analytics: Value, Gaps, and Fixes (2026)" ▶ Jump to the Interactive Known Issues Companion This page gives Platform Analytics customers a transparent,...
On March 4th, 2026, we hosted a Platform Analytics Academy session exploring the changes to Platform Analytics following the Australia upgrade. Attendees had the opportunity to review how Core UI capa...
The Platform Analytics Academy on February 4th, 2026, explored integrating ServiceNow Platform Analytics with Workflow Data Fabric and zero-copy connectors. We demonstrated visualizing external data i...
Started 2026 strong! We joined on January 21st for our first Ask the Experts session of the year. These popular sessions featured dynamic Q&A with real-time problem-solving. Questions were answered fi...
On January 7th, 2026, we held a Platform Analytics Academy session on building and deploying advanced analytics through technical dashboards and workspace integration. Participants explored technical ...
Explore the highlights from our 2025 Platform Analytics Academy sessions! This video provides a quick overview of each session to help you discover the insights and capabilities that will elevate your...
We’re excited to announce the launch of Data Snapshots in Platform Analytics - a game-changer for deeper, more flexible analysis. This capability removes the traditional two-breakdown limit of PA, ena...
Predictive analytics is transforming the way organizations operate. By leveraging data-driven insights, businesses can forecast trends, identify risks early, automate decisions, and optimize operation...
On December 10th, 2025, we discussed the CxO Dashboards: Now & Next, exploring how the dashboards had been completely rebuilt on Platform Analytics Inline Dashboards for a more scalable, performant, a...
On October 1st, 2025, we were scheduled to have a session on the AI Agent Dashboard; however, some unforeseen events prevented the Speaker from joining the session. The AI Agent Dashboard session has ...
Continuing in our Performance Analytics series, we’re ending with Widget and Dashboards. Widgets enable you to define visualizations for indicator scores. Widgets are shown on dashboards. A Performanc...
Continuing in our Performance Analytics series, we’re now talking about Indicators. An Indicator is a defined metric or key performance measure that captures and tracks a specific value from your data...
Continuing in our Performance Analytics build, we’re now talking about job collectors. A Performance Analytics Job Collector is the scheduled process that collects and stores indicator data points for...
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Meet Data Snapshots: Powering the Next Level of An...
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Performance Analytics (series) Widgets
