Lets say you're able to predict that for each incident your Database team receive, they will likely have to complete 2 additional tasks to solve it (yes, made up example but stick with me here  ) . Y...
We were excited to invite you to our Platform Analytics Academy session on April 30th, 2025, titled "Data Snapshots in Platform Analytics". This session delved into innovative ways to analyze your KPI...
I was using Performance Analytics (Now Platform Analytics) However I was unclear how each graph would be visualised, and what data it required and modifying them and re-saving etc proved time consumin...
NOTE: Important Update on Legacy Reporting and Analytics with Australia Release This is a reference guide to use in planning your migration from Core UI (or Classic) reporting and dashboards to Platfo...
A common question that comes up is some variation of: "What is the limit for the dataset size when running reports or PA Dashboards?" Technically there is no limit, because the size of the dataset is ...
We were thrilled to host our highly anticipated "Ask the Experts" Platform Analytics Academy session on April 16th, 2025, at noon Eastern. This exclusive session provided an opportunity to engage dire...
We held an in-depth session on April 2nd, 2025, at Noon Eastern, covering the latest enhancements in User Experience Analytics, designed to provide faster and more actionable insights into user intera...
The Platform Analytics Academy session on how accessibility drives innovation took place on February 5th, 2025, at Noon Eastern. In this session, we covered Accessibility 101, WCAG, and Section 508 st...
We invited everyone to join us on March 19th, 2025, for an exciting session where we discussed and demoed the new Exporting features for Platform Analytics in the Yokohama release. It was a fantastic ...
The Platform Analytics Academy session on March 5th, 2025, unveiled the latest innovations in Platform Analytics with the ServiceNow Yokohama release. The session showcased powerful new features desig...
On January 22nd, 2025, at Noon Eastern, we connected with the Technical Accelerator at Scale (TAS) team to explore their transformative tools. We discovered the concept of Impact—how to identify and h...
We were excited to invite you to the launch of our 2025 Platform Analytics Academy sessions on January 8th, where we kicked off the year with an engaging session on "Getting Started with Platform Anal...
The attched slide deck contains suggested cleanup activities to be done during the Platform Analytics planning stage. These actions are NOT required, but many customers find that the migration is much...
We hosted this special event to highlight and recap the key sessions and insights shared throughout 2024. Whether you wanted to refresh your knowledge, catch up on anything you missed, or dive deeper ...
on:
Important Update on Legacy Reporting and Analytics...
on:
Platform Analytics Academy - September 3rd, 2025 -...
on:
Performance analytics visualisations List for refe...
