In this Platform Analytics Academy session, we discussed and demoed ServiceNow® User Experience Analytics. The ServiceNow® User Experience Analytics application provides dashboard views for monitoring usage analytics of your Next Experience web applications and Virtual Agent, ServiceNow mobile, and Service Portal applications. Visualize metrics and interactions to understand the user experience better, and create more intuitive journeys for your users. If you have an interest in User Experience Analytics, you will want to check this session out.
Useful Links
ServiceNow Docs - User Experience Analytics
Developer Site - SNAnalytics
Tutorial Videos
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