Predictive analytics is transforming the way organizations operate. By leveraging data-driven insights, businesses can forecast trends, identify risks early, automate decisions, and optimize operations. These capabilities enable teams to move from reactive problem-solving to proactive decision-making—creating a competitive edge in today’s fast-paced environment.
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Our latest survey dives into real-world use cases, from predicting resolution times to detecting at-risk customers. Understanding how predictive analytics is applied across industries will help us uncover opportunities to improve processes and drive smarter operational decisions.
Your perspective matters. By sharing your insights, you’ll help ServiceNow shape the future of predictive analytics and ensure these tools deliver maximum value for organizations like yours.
