Core UI to Platform Analytics Migration

AnnaO6373147320 · ‎07-22-2025

Hello all,

We are preparing for the Migration from Core UI to Platform Analytics. Instead of performing full migration in Migration Center, we would like to migrate dashboards individually. We started to test it - migrated one dashboard. The dashboard is now inactive, however, the user by default is not redirected to platform analytics version of this dashboard. That's not what we would expect.

Is it expected and we need to configure the redirection separately? We want the users to be redirected to their previously used dashboard but in Platform Analytics.

Thanks

Ya_Ga · 2 weeks ago

Hi @AnnaO6373147320

If you perform full migration, instead of individual dashboard migration. The old URLs will be redirected to new Platform Analytics library. (Point 7 referenced in this doc clarifies the statement I made https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/par-for-workspace/task/data-...)

Hope this helps!

View solution in original post

AndersBGS · ‎07-22-2025

Hi @AnnaO6373147320 ,

as far as I understand, the users will not be redirected. So from my point of view as the layout is different, I would advise to take the dialogue with the users instead of just redirect them to platform analytics.

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Ya_Ga · 2 weeks ago

Hi @AnnaO6373147320

If you perform full migration, instead of individual dashboard migration. The old URLs will be redirected to new Platform Analytics library. (Point 7 referenced in this doc clarifies the statement I made https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/par-for-workspace/task/data-...)

Hope this helps!