Get the count of Incidents which are more than 1 for same CI
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12-19-2024 12:21 AM
Hi,
Get the count of Incidents which are more than 1 for same CI
How can we fetch this from Reports?
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12-19-2024 12:32 AM
Create the report on the cmdb_ci table (or the class you need it for) and use the related list conditions to select '2 or more' from the incident related list on that ci.
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Mark
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12-19-2024 05:10 AM
Check out this video on building reports with Related Record Conditions.
Build the report on the CI class you're interested in (or just base CMDB_CI ... but that might be REALLY big)
Add the related record condition of Incident > 0
You can even add conditions on the related records. So you could even say Incident > 0 but only incidents created in the last 12 months.