Resolved! ACL on GlideList
Hi All, I am trying to write ACL on glide list type field but it is not working as expected.Can someone please help me answer = gs.getUser().isMemberOf(current.field_name);
Forum Posts
Create dynamic content block filter to filter 600 catalog items.
Hello Community! I have requirement to configure the interactive filter for 650 catalog items. and there some reports to interact based on the selection of the catalog items. Here i tried to add all 650 catalog items in the condition interactive filt...
How to created report of incidents opened between last Friday of previous month and 10 days prior ?
On the first of each month, I need a report to show the P1 incident records which was opened between the last Friday of the prior month and 10 days prior to that date. Any assistance would be appreciated.
Breakdown for SIR PA dashboard not working properly
Hello, I've created a dashboard that takes the average SLA definition for "actual elapsed time" in the table below. Currently the dashboard averages all the times across all priorities in the SLA definition. I want it to breakdown so it takes the ave...
Report on previous "Assigned To"
Hello all,We need to build a "trend" type report based on previous "Assigned to" of incidents and requests. For example, if Abel was the first assignee of an incident and it was later changed to John, the report will display the data as it is now con...
Resolved! Premium plugin activation
Hi team, I am doing the course offered in servicenow and I have completed performance analytics essentials course, right next to it is Performance Analytics Simulator- Micro Certification, when I opened it is asking me to active the Performance Anal...
Average percentage are incorrect in dashboard
Hello All, I have one query. In one dashboard the average percentage is showing incorrect. Total incidents resolved within time vs total incident closed. can anyone help me with the root cause ? Thanks & Regards,Ashwini SawantTCS - ServiceNow TeamAsh...
How can I create a breakdown based on the interaction table sort by the user region.
Hi All,How can I create a breakdown based on the interaction table. I need to build a breakdown filter to sort by the user region, the breakdown will search the user region on the sys_user record. they want to see user region. So here I'm using bre...
Resolved! Create Breakdown for Caller Country on PA Dashboard for Incidents
Hello, I am fairly new to PA and am having issues getting a report to follow a breakdown. Here is how I am configuring the breakdown: Breakdown Source:Name: CountryFacts table: Country [core_country]Active is true Breakdown:Type: AutomatedName: Count...
About Displaying Dates in the Dashboard
パフォーマンス分析ウィジェットをダッシュボードに表示したい場合、ダッシュボードに表示される日付の表示を変更する機能はありますか?表示を DD.MM ではなくMM.DDに変更したい。 質問に関連して何か見つけたら教えてください。
Having trouble collecting historical server data in PA
Hi Everyone!This is my first question to the community thank you in advance for your responses. I'm having trouble gathering Historical server data in PA. What I'm looking for is operational servers. We use the field install_status so my condition on...
Resolved! Configure Interactive filter for limited catalog items from sc_cat_item table
Hi Team, I Have interactive filter created on cat_item table. when we search for cat items using filter it will be search for all items in a table. Here i want to add specific items to filter, So that when i search for an item should search from thos...
Dashboard with pivot table reports - column header not aligned with columns
Hello Community,On my dashboard I have created simple pivot table reports on “Outbound HTTP Logs” table [sys_outbound_http_log].Sometimes tables are displayed good, sometimes not – please see examples below. If in defined time period I have error tra...
Resolved! Report Function Field Operations
Is there any way to add an operation like "replace" to the Operations selection when building out a Function field that would be used in a report? var theSD = "Chronic Detection - SolarWinds Alert - TST: This is a test";theSD = theSD.replace("Chronic...
Report to show missing records from another report
Hello!I have two single score reports that show the following information:Report 1: The number of Changes that were closed yesterdayReport 2: The number of Changes that were closed yesterday that had Approval to close Both reports are pulled from t...
