Performance analytics scripting (pa_scripts) in automated indicator
Hi all,I want to call script include or subflow via writing scripts in automated indicator script is it possible or not?
Forum Posts
Performance analytics pa_script in automated indicator
Hi,I want call a script include or a subflow via writing a script in automated indicator script (pa_script) table Is it possible or not?Thanks in advance.
Resolved! How to generate report for freefom dashboard
I'm exploring to use the Freeform dashboard to build kanban board. I want to generate report for the freedom board, how to do it? The report will show the list of task record added to the board. Thanks.
Resolved! Data Collector JOB || PA
Please guide me when we need to use Relative start and end to 0 and in which condition we need to put 1 in Relative start and end,Please guide me as i am new to this forum
Breakdown for a boolean field type referencing a choice source field
Have to create a breakdown for an incident indicator showing whether the incident is of VIP user or not. VIP user in incident table is Boolean field calculated from user table where a user is identifed as VIP basis labels Platinum, gold or silver cat...
MTTR Report using Performance Analytics Indicator
Hi All, I have requirement where, we need to show report for MTTR using incident table. I created the report in Classic UI so, below is the one. But, when I created using indicator, it did not give expected results. Report in Classic UI:Filter Condi...
Sync interactive filters between tabs
Hi,I have four tabs in a dashboard, all of them have the same interactive filter. Is it possible to sync these filters so that whatever selection is made on the first tab is automatically synced to all the interactive filters in the other tabs. or is...
Create a MTTR data visualization in Platform Analytics Workspace
Hi All, I have requirement where, we need to show report for MTTR using incident table. I tested this in lower environment and found the similar Indicator which has required conditions. But, when I used that indicator in Workspace, it is not showing ...
How to add custom dates to Interactive filter
Hello,I have installed the Fiscal calendar plugin and we got new choices like Last Fiscal month, Last fiscal year, This fiscal year, etc.The requirement is to get the same choices in the date filter of the interactive filter of date type. In other co...
Close Code on Change Request
Hi All, I have a requirement to create a report using Indicators for below existing report filter condition. In my instance, I have the indicator source with below conditions set. The difference between these 2 is only of filter 'State' and 'close co...
How to show records collected by indicator in analytics hub?
Hello, I'm trying to prepare automated indicator which will count number of problems under specific conditions.The conditions are complex, I had to use a PA script to achieve it (and this works fine), but now I have a problem to show collected record...
Resolved! Content Block image shows as broken link icon to non Admin users
I have a static content block on a public dashboard that holds a png file. WIth my ServiceNow profile settings, I see the image, but users with view rights only see the broken link icon. I have replaced the png file in the content block and also recr...
Adding a column to display in automated indicator
Hi Everyone, I'm trying to add a new column for an automated indicator. Steps followed:Navigated to an automated indicatorClicked on "show all records" in the top left cornerI need to add a new column to get displayed "Resolved"Can some on help me?
Dashboard(My ITIL Homepage)
Hello All Our instance has been upgraded from Tokyo to Utah and after upgradation MY ITIL Home page dashboard is not visible to users in Home screen. As checked users have roles to check the dashboard but still cannot find their dashboards. Can anyon...
Performance Analytics Naming Convention Impact & Best Practices
I am a new ServiceNow user in the process of taking over an underutilized Performance Analytics program for HRSD. and am looking for some guidance on the impact of implementing a naming convention and best practices going forward. Specifically, I wo...