Performance Analytics forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Dashboard breakdown with hierarchical data

I am using a breakdown PA dashboard in my client and he has a very strong requirement. He want some 'filters' that work all over the dashboard (all tabs) and those filters use hierarchical data. Then when in the first filter an element is selected, t...

pablodcg by Tera Contributor
  • 532 Views
  • 2 replies
  • 0 helpfuls

Resolved! Report on incdent tasks

I am trying to create a report to show all the incidents where it has 2 or  more incident tasks with a particular group(have to filter incidents with only 1 incident task with that group).How can we achieve this report. Please let me know

phani24 by Tera Contributor
  • 441 Views
  • 1 replies
  • 1 helpfuls

CIO Dashboard is not loading the data

Hi All, I have installed CIO dashboard plugin and included with the demo data, But i can not see the data in the dashboard widgets. some of the widgets showing data most widgets are not showing any data.We had run CMDB schedule job for that schedule ...

GN_0-1686154895600.png
GN by Tera Expert
  • 707 Views
  • 2 replies
  • 0 helpfuls

Help Needed

Hi All, I would like to ask how can i create report on the duration/time worked on a incident task for a certain support group only. The scenario would be as follow: User submit a ticket for a certain issues, a support staff picks up the ticket and p...

Count Distinct on a Formula Indicator

Hi,I have 3 automated Indicators where I calculate the different review tasks on each of the indicator and I sum all the 3 indicators in a formula indicator. Now I would like to count distinct on the formula indicator. Is there a way I can count dist...

Navya45 by Tera Contributor
  • 578 Views
  • 2 replies
  • 0 helpfuls

Text Based Breakdown

Hi all, I'm trying to create a breakdown based on a text based field on our location table called u_region. I feel like i've tried everything from scripts to mapping and am not getting the expected results. I have an indicator of "number of open inci...

aliceabush by Tera Contributor
  • 381 Views
  • 1 replies
  • 0 helpfuls

Tasks only showing score

Hi,I'm new to PA and neeed some help please?I've a new indicator for for number of open tasks (i.e. showing all tasks).Now I want to create a visualisation of 3 teams and their stats for a 9am meeting. I've created this using formula indicators as th...

Austen1 by Giga Contributor
  • 344 Views
  • 3 replies
  • 0 helpfuls