how to add number of CIs count in email through scheduled reports

konijetisumanth
Giga Guru

‎08-24-2023 11:17 PM

Hi community 

 

I have requirement to create a report for computer class it has count to (x) Cis, so i need to create scheduled report on monthly, so I need to show the count of (x) in my email body, please help me how can i add the reports count dynamically into my scheduled report mail.

 

example:- if my computer class has 100 cis counts in my report then the email has to say as below.

COMPUTER REPORT CI's count - 100

if the count changes by month, then it should replicate the same in my email count.

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Sonam Tiwari
Tera Guru

‎08-25-2023 12:15 AM

Hi @konijetisumanth ,

 

To do this you will have to have a scheduled job with something like below script:

updatedCount();

function updatedCount() {
    var schReport = new GlideRecord('sysauto_report');
    schReport.get("170c92d247e0f1101c8053ebd36d4384"); // your scheduled report's sys id here

    var list = new GlideRecord("cmdb_ci_computer");
    list.addEncodedQuery("os=Windows XP Professional");// whatever filter you are using in your report so as to get the correct count
    list.query();
    var count = list.getRowCount();


    schReport.report_body = "COMPUTER REPORT CI's count -" + count;

    schReport.update();

    SncTriggerSynchronizer.executeNow(schReport); //execute schedule report

}

 https://www.servicenow.com/community/platform-analytics-articles/scheduling-a-report-for-dynamic-rec...

This helped me to help you.

Thanks,
Sonam

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