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open issue

pramn
Kilo Sage

Unable to get all open issues  (INC, RITM, Change, Problem) at once. Would you kindly assist us with this report ?

1 ACCEPTED SOLUTION

debendudas
Mega Sage

Hi @pramn ,

 

The parent table for Incident, Requested Item, Change Request, and Problem is the Task (task) table. If you want to create a report that shows all open tasks (including Incident, Requested Item, Change Request, and Problem), you can use the Task table in your report.


Please refer to the screenshots below:

debendudas_0-1765607895300.png

 

debendudas_1-1765607931709.png

 

If this solution helps you then, mark it as accepted solution ‌‌ and give thumbs up 👍!

View solution in original post

1 REPLY 1

debendudas
Mega Sage

Hi @pramn ,

 

The parent table for Incident, Requested Item, Change Request, and Problem is the Task (task) table. If you want to create a report that shows all open tasks (including Incident, Requested Item, Change Request, and Problem), you can use the Task table in your report.


Please refer to the screenshots below:

debendudas_0-1765607895300.png

 

debendudas_1-1765607931709.png

 

If this solution helps you then, mark it as accepted solution ‌‌ and give thumbs up 👍!