Is it possible to show number of open changes for last four years using indicator.

ramancoder
Tera Contributor

Is it possible to show number of open changes for last four years using indicator in performance analytics.

 

I created indicator with indicator source frequency type :- yearly but not getting desired result only showing for last one year.

 

Please suggest how to proceed if possible. There is one requirement from client.

 

 

1 ACCEPTED SOLUTION

Hi @ramancoder ,

 

please see this knowledge article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746184

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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7 REPLIES 7

Hi @ramancoder ,

 

exactly same process, the condition just need to be placed on the indicator source or indicator - but it will demand a lot more work which is not needed.

 

create a pa job on demand, an indicator source, an automated indicator and a widget for visualization.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

ramancoder_1-1692375598122.png

won't able to collect data showing warning.

Hi @ramancoder ,

 

please see this knowledge article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746184

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/