Issue on report filter
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06-05-2024 01:29 AM
Hi ,
There is a custom report in my instance on "hardware" table, type is "multi level pivot table" and configuration and filter conditions attached screenshot
>Once run the report count will populate below.
>and I click on total count then it is open in new window.
>I observed that an additional filter got added on query "disposal reason is none" which we not added on report level.
attached screenshot
--> Question is why an additional query got added into query in list view as shown in above image even that we not added on report level conditions?
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06-05-2024 01:53 AM
Hi @Shawn33
You can add condition like this
Disposable reason || is not empty
AND
Disposable reason || is not of || [your choices]
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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06-05-2024 02:33 AM
Hi Voona Rohila,
Disposable reason || is not empty
can't select operator "is not empty" because it's a dropdown field type!
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06-07-2024 12:25 AM
Hi
I tried with dropdown field and I could see that option
Can you please share screenshot?
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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06-07-2024 01:00 AM
Hi,
here is my view
variable screenshot