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Issue on report filter

Shawn33
Tera Expert

Hi ,

There is a custom report in my instance on "hardware" table, type is "multi level pivot table" and configuration and filter conditions attached screenshot 

Shawn33_2-1717576043726.png

 


>Once run the report count will populate below.
>and I click on total count then it is open in new window.
>I observed that an additional filter got added on query "disposal reason is none" which we not added on report level.
  attached screenshot 

Shawn33_1-1717575932629.png

 


--> Question is why an additional query got added into query in list view as shown in above image even that we not added on report level conditions?

6 REPLIES 6

Voona Rohila
Mega Patron
Mega Patron

Hi @Shawn33 

You can add condition like this

Disposable reason || is not empty 

AND

Disposable reason || is not of || [your choices]

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Hi Voona Rohila,
Disposable reason || is not empty
can't select operator "is not empty" because it's a dropdown field type!

Hi 
I tried with dropdown field and I could see that option

VoonaRohila_0-1717744930829.png

VoonaRohila_1-1717745104786.png

Can you please share screenshot?


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Hi,
here is my view

Shawn33_0-1717747110184.png
variable screenshot

Shawn33_1-1717747220806.png