Reporting requests and catalog taks
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09-07-2023 07:19 AM
Hello !
I'm trying to create a report on requests. In our request configuration, only the catalog tasks are assigned to an assignment group.
I want to get a Request count for a specific assignment group regardless of the number of tasks related to the requested item.
I tried many things but cannot figure out exactly how to do it ?
Thank you
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11-22-2023 08:38 AM
Hi GamelinC,
Are you looking to have the assignment group hard-coded into the filter or have it dynamically selected.
To have it hard coded, create a filter with the report on it, for dynamic, on the report you can group by Assignment Group, or add it to a dashboard with an interactive filter.
Best
Hasan