Active/Non active User s
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yesterday - last edited yesterday
Hi Team ,
In the report i need show , Active and non active both Users , in a business application table we have 2 fields
How do i filter for for both field active and non active users ?
Can you help me the conditions pls ?
I tried pulling data from sys_user table however i am not able to filter it for these 2 fields .
need your help .
thanks in advance .
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yesterday
OOTB there is query business rule on sys_user and it will only allow you to select Active users.
where are you stuck?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
Can you please guide me ?
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yesterday
you want to allow users to select inactive user there in reference field?
Note: I won't recommend selecting inactive users
if you still want then check this link for workaround
How to make inactive users available for selection in reference fields/variables
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
Hi @pramn
What is need of showing both type of users, in transaction record. It will not give a clear picture and your foundation data records will be massed up.
As per best practice use only active user .
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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