Add the URL of a new Platform Analytics dashboard to a new module

Victor Mesa
Tera Contributor

Hi colleagues,

Due to my company's requirements, I need to know how to add a new module to the ServiceNow sidebar that points to a dashboard created within Platform Analytics.

I tried adding the module with URL Arguments, and it opens the URL, but the dashboard doesn't finish loading.

Any ideas?

 

Thanks,

Víctor Mesa

8 REPLIES 8

Using the browser's developer tool, I get several error messages:

The resource <URL> was preloaded using link preload but not used within a few seconds of the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

I don't understand why it can't preload.

If I open the dashboard's absolute URL in a new window, it loads correctly.

The problem comes when I try to open it from the module.

 

VictorMesa_0-1759845726455.png

 

 

@Victor Mesa 

did you copy the similar URL as shared by me in earlier comment?

Seems your URL is not correct in module URL from arguments.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Yes, I use the same URL as you, but the result is the same.

Bhuvan
Giga Patron

@Victor Mesa 

 

Configure like below if it is a Technical dashboard

Bhuvan_0-1759847609555.png

Bhuvan_2-1759847684320.png

 

Configure like below if it is an In-line dashboard

 

/now/platform-analytics-workspace/dashboards/params/edit/false/sys-id/<sys_id_dashboard>

 

Bhuvan_3-1759848139860.png

Go to Dashboard -> Share and copy link to get the details of URL arguments

Bhuvan_4-1759848184161.png

Clear the cache and try again or try from Incognito or InPrivate window of your browser.

 

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan