All Record Producers and Catalog Items showing the same Error..

[RajatG]

Error Message : Syntax Error or Access Rule Violation detected by database ((conn=70367) Unknown column 'sc_cat_item1.roles' in 'field list')

[palanikumar]

Hi,

Check whether any deleted column is still used in the form and record producer

[J Siva]

Hi @RajatG Check the below support article.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725231

Regards,

Siva

[Ankur Bawiskar]

@RajatG 

are those OOTB record producers or custom one?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[RajatG]

None is opening be it OOTB or a custom one.