Best way to hide "New" for Catalog Tasks Related List

CJPeterson
Tera Expert

Hi, my requirement is to allow only admin to create Ad Hoc Catalog task. 

Could someone advice is creating a backend check box on RITMs would be best? I believe Creating a new UI action would be the best. 

1 ACCEPTED SOLUTION

Elijah Aromola
Mega Sage

You should be able to add roles to the "New" button from the list control. Here is a HI article on it: 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0523734

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3 REPLIES 3

Elijah Aromola
Mega Sage

You should be able to add roles to the "New" button from the list control. Here is a HI article on it: 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0523734

Hi Elijah, Thank you for your response. I tried this but although I have admin role the "new" button is not there anymore. 

CJPeterson_0-1704401658620.pngCJPeterson_1-1704401691162.png

 

Try unchecking "Omit new button" and add the role to the "New roles" list.