Cannot add Widget to Dashboard
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‎02-21-2020 02:36 AM
I have been working with dashboards and widgets for a while now, in different versions. Currently I am running instances of London and Orlando.
Lately, the filtering when trying to add widgets to a dashboard, does not seem to behave the same anymore. For example, I am not able to find certain content blocks. I have 3 content blocks with the same prefix. When I search them in the Add Widgets window, only one of them shows up.
Sometimes I am lucky and find some of the needed widgets in the recent section, but for content that I did not create myself, I might not be able to find them at all.
In one of my instances this filter is so broken, that I am getting displayed only one of my breakdown widgets while I should be shown 130. The remaining 129 widgets might be found in my recent list but if I cannot find them there, I am out of luck.
Is this a known issue? I cannot prove it right now but I don't remember having this issue from the beginning. Is there something that I might have accidentally changed? In 4 instances?
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‎02-21-2020 08:43 AM
I have never seen this. I would put a case in on HI.
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‎02-24-2020 01:15 AM
Thanks for your reply.
What does HI stand for?
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‎02-24-2020 07:46 AM
HI is where you get support from ServiceNow: https://hi.service-now.com/