AI Search not working
Hi Community I have upgraded my instance from Rome to San Diego recently and had configured AI Search for the portal. But it isn't working on the portal. Can anyone help me on this? Thanks in advance
Forum Posts
Event Trigger
Hi All, Using the contract management module, i'd like to trigger an event 30 days before the end date of the contract to fire a notification. Which condition operator would work best for this? Thanks in advance.
Resolved! Need Report in Dashboard to Open in New Window
Is there a way to get a drill-down report in a dashboard to open in a new window/tab? We have a tab on a dashboard that has 20+ tiles. Each tile shows the number of tests we have for a module. If we click on the number, it will open in a new tab b...
Hide zoom feature in Process Flow Map in CEO Dashboard UI Builder
We would like to remove/hide what seems to be a built-in zoom box within the Process Flow Map in the CEO Dashboard UI Builder as seen here:What we have tried:- CSS display: none applied to .tools-container... does not work because only Global(*) CSS ...
How can I group by "Assignment Group" but sort by "Count" on a Trend report?
Hello, I created a report with the following criteria (see screenshot). Is there a way to sort the results by Count so I can either show the highest number first while retaining the Group By on Assignment Group? Currently the results are grouped by A...
Is it possible to export all fields including 'variables' on Request Item form?
Hi Developers, Would it be possible to export to PDF all data including 'variables' on request item? OOB the export buttons (for PDF export) are exporting all data except for 'variables' part, when the 'Export to PDF' is performed. If anyone has achi...
Embed List Reports in a Scheduled Report Email in easier way
Hi, I have the same requirement as this : Embed List Reports in a Scheduled Report but I was wondering if there is an easier way to achieve this after all this time ( without writing such long code). Also In the comment section I read from the lates...
Do we have a dashboard block which can be shared across dashboards?
We have many dashboards which are very similar, the reason why we have to create multiple ones just because different users want to select different items in the interactive filter, is there a way to only have one dashboard and allow different groups...
Adding knowledge to Incidents
Hi, bit of a two part question.Firstly, is it possible when a knowledge article is attached to an incident to automatically populate the KB Article field within the related records tab? Secondly, I don't fully understand the difference between attach...
Exclude one visualization from following filters
On legacy PA Dashboards, you had to "opt in" to tell any new widget to follow the interactive filters. On our Platform Analytics dashboards it seems that this is no longer the case, but I can't see a way to configure one visualization to "opt out" of...
Interactive filter not working for some list field
I have created a 3 interactive cascading filters out of these one is not working properly, (all 3 are LIST type fields and multiselect), If I select any option from filter, no data will display in report.any help appreciated.
Element filter & Show top X in Analytics Platform?
Hi,We can create top X breakdown Widgets in Performance Analytics. we can also do it manually. Also we can define Element filter capability to define dynamic visualization based on the logged user.Do we have similar capabilities in Plafrom Analytics ...
Resolved! ACL execution order
Hello, I am confused about the execution order of ACL.I found two contradictory blueprints of oexecution order. 1. in this youtube video : https://www.youtube.com/watch?v=_-C6NqyUiy0Here we can see it is mentioned that a user must pass table then fie...
Resolved! Can Dynamic Content Block be based on the results of an Cascading Filter. Not sure how the script would look
Hi, I want to display the pm_project->description field in a content block, so I can apply some formatting to it. I assume it has to be a dynamic content block, since it needs to get the values. I am using a Cascading Filter to get to the pm_projec...
Performance Analytics Widget No Longer Pulling Data
Hello - This is my first time trying to consistently run performance analytics. I've created a % that shows data starting from 3 months ago (which I set in the creation phase) but now has stopped running (last available date was 10/02, today it is 10...
