Cannot delete an automated indicator

andychay
Giga Contributor

Hi

I am unable to delete an automated indicator that I created a few years ago.  Not something I have ever tried, but we need a clear-out and thought this would be straight forward!

The indicator is no longer used in or attached to any formula, widget, indicator group or job schedule.  I have so far deleted all the scores for the indicator, removed all the breakdowns and even let me remove the indicator source and save. So essentially it is an empty shell of an indicator, yet there is no option to delete from the indicator record and 'Delete' is grayed out on the list view.

Can anyone please tell me what I am doing wrong?  Tried using both my Normal account, PA_Admins role and my Admin account.

Thanks

Andy

1 ACCEPTED SOLUTION

Michael Fry1
Kilo Patron

Check the ACLs to see if they have been changed as PA Admin or Admin should have the rights to Delete an indicators

View solution in original post

6 REPLIES 6

This worked for me, thank you. (even after response from 6 months ago).

Catalina

Chuck Tomasi
Tera Patron

I checked the delete ACL on pa_indicators and found that there's a script (like the one below)

SNC.PAUtils.isPremium() && new SNC.PADomainUtils().isWriteable("pa_indicators", current.sys_id) && new PAUtils().usedInFormulaIndicators(current.sys_id) === false && current.benchmarking != true && (current.type != 4 || gs.hasRole('pa_power_user') || gs.hasRole('pa_admin'));

Check the conditions in script against your roles and data (e.g. current.benchmarking) to ensure this expression evaluates to true