Failing Validation when creating automated indicators for PA Implementation Simulator
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3 weeks ago
Good afternoon all, below are the steps i am supposed to follow.
Please can you help me as i'm confused as to why it is not validating. I have also posted the attachments to show my configuration based on the steps.
Really confused but it also could be some oversight
Lab Steps :
1. Navigate to Performance Analytics > Indicators > Automated Indicators
2. Select New and define the indicator as follows:
- Name: Summed down time of incidents
- Direction: Minimize
- Unit: #
- Precision: 2
- Indicator Source: Incidents.Resolved
- Aggregate: Sum
- Scripted: checked
- Script: Incident.ResolveTime.Minutes
3. Save the Indicator.
4. Navigate to the Breakdowns Related List and select Edit.
5. Add the Tier Breakdown to the Breakdowns List and select Save
6. Navigate to the Jobs Related List and select Edit.
7. Add the [Continual Service Improvement] Daily and [Continual Service Improvement] Historic collections to the Jobs List.
8. Select Save.
Thank you in advance
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3 weeks ago
Hi @craigmadhla ,
This happens to a lot of people across the various courses so you're not alone in your confusion - the validation process can be a bit picky as it wants an exact match to what it expects to see.
If you haven't been able to resolve this yet, could you share a screenshot of the error message that is shown when validating the task? This should provide an insight in to what might be causing this.
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3 weeks ago
Hi,
Thank you so much for the help. I have pasted the screenshot below and also the message below here just in case too. Thank you in advance
Did you have difficulty adding the new Breakdown to the Indicator? You can find this information in ...
Did you have difficulty adding the indicator to the data collection jobs? You can find this informat...
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3 weeks ago
Hi,
Thank you once again. The message i have pasted below. I dont think my reply saved on here but just to make sure.
Did you have difficulty adding the new Breakdown to the Indicator? You can find this information in Assign an indicator to an automated breakdown.
Did you have difficulty adding the indicator to the data collection jobs? You can find this information in Configure a job indicator.'
