Failing Validation when creating automated indicators for PA Implementation Simulator
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4 hours ago
Good afternoon all, below are the steps i am supposed to follow.
Please can you help me as i'm confused as to why it is not validating. I have also posted the attachments to show my configuration based on the steps.
Really confused but it also could be some oversight
Lab Steps :
1. Navigate to Performance Analytics > Indicators > Automated Indicators
2. Select New and define the indicator as follows:
- Name: Summed down time of incidents
- Direction: Minimize
- Unit: #
- Precision: 2
- Indicator Source: Incidents.Resolved
- Aggregate: Sum
- Scripted: checked
- Script: Incident.ResolveTime.Minutes
3. Save the Indicator.
4. Navigate to the Breakdowns Related List and select Edit.
5. Add the Tier Breakdown to the Breakdowns List and select Save
6. Navigate to the Jobs Related List and select Edit.
7. Add the [Continual Service Improvement] Daily and [Continual Service Improvement] Historic collections to the Jobs List.
8. Select Save.
Thank you in advance
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Performance Analytics
