Cant find: System Diagnostics page

itspezi1 · ‎03-19-2023

Hello team,

I can't find this function. Who can help me? Does a plugin need to be installed for this?

BR

https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/platform-performanc...

Soeren Maucher · ‎03-19-2023

Hello @itspezi1,

at the bottom of the ServiceNow documentation it is mentioned that this "homepage" was depricated:

"Note: Beginning in the San Diego release, the System Diagnostics homepage is deprecated. After upgrading to San Diego, you can't edit the System Diagnostics homepage. You can Create a dashboard version of the System Diagnostics homepage. By default, new instances do not have a System Diagnostics homepage and you cannot create homepages."

I hope this helped. If yes, I would appreciate if you could mark this answer as "correct solution" or give a thumbs up. Thank you!

Greetings,
Sören

View solution in original post

Soeren Maucher · ‎03-19-2023

Hello @itspezi1,

at the bottom of the ServiceNow documentation it is mentioned that this "homepage" was depricated:

"Note: Beginning in the San Diego release, the System Diagnostics homepage is deprecated. After upgrading to San Diego, you can't edit the System Diagnostics homepage. You can Create a dashboard version of the System Diagnostics homepage. By default, new instances do not have a System Diagnostics homepage and you cannot create homepages."

I hope this helped. If yes, I would appreciate if you could mark this answer as "correct solution" or give a thumbs up. Thank you!

Greetings,
Sören

nfrancisco0127 · ‎10-17-2023

Wondering where the data is located that used to be on System Diagnostics page, such as JVM UP time? Im on Utah and I can't find the infomration that used to be on System Diagnostics anywhere.