Confirmation message for topics in the Virtual Agent
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06-28-2022 12:49 AM
Hello community,
We currently use NLU for our languages in VA but we have one language that does not support NLU (Romanian).
We use Keyword instead to go to the topics but we always get the following message:
I want to be sure I got this right. What item best describes what you want to do? = Vreau să fiu sigur că am înțeles bine. Ce element descrie cel mai bine ceea ce doriți să faceți?
Is it possible to delete this message and go directly to the topic ?
Note: This language has NO NLU
Thanks.
Best regards.
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