Content Packs: OOB Reports & Dashboards

[Justin Docken]

Hey everyone, 

I'm working as Product Owner over our company's new Reporting and Analytics initiative, and am looking for a discrete list of reports and dashboards that are available out of the box to help our business partners utilize available reporting to make real-time business decisions through actionable and real-time insights.

I understand many are included with various content packs/plug-in's, and I'm wondering if we can utilize just the reporting and dashboards from the various content packs, or if the entire module needs to be activated?

I'm privy to the ServiceNow docs content packs page, which describes each available content pack along with its associated reporting, but if anyone could share a discrete list of reports and dashboards available OOB, I'd greatly appreciate it.

Thank-you!

[Thomas_Davis]

Try v_plugin.list in the Filter Navigator:

[jeffrubinoff]

It isn't so much a question of content packs being enabled as it is what subscriptions you have. See https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/performance-.... On a production instance, you can activate the content packs that correspond to the product area for which you have a subscription. For example, if you have the PA for Customer Service subscription, you can activate any of the content packs under General Performance Analytics Solutions and under Performance Analytics for Customer Service Solutions.

This is a licensing rather than a technical issue, so you can try out Performance Analytics in product areas you don't have a subscription for, and the corresponding content packs, in a sub-production instance.

[phanikumar]

you can check here to know the complete information regarding dashboards

https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/use/dashboards/application-conten...

[Kass3m]

What is available OOB for HRSD?