Core UI Reports and Dashboards are not visible in Platform Analytics Library

Tomas Z_
Tera Contributor

After upgrading to Australia, Core UI reports and dashboards are no longer visible in the Platform Analytics library. Based on the release notes and ServiceNow communications about Platform Analytics changes, my understanding was that both Core and Next Experience dashboards and visualizations would be accessible in a unified library after the Australia release. However, Core UI dashboards and reports are currently missing. Has anyone encountered this issue and can provide guidance on how to resolve it? Migrating all CORE dashboards and reports to the Next Experience version is not a feasible solution in our case.

1 ACCEPTED SOLUTION

martapenzo
ServiceNow Employee

@Tomas Z_ Hi, could you check if the property "com.glide.par.v_table_join.enabled" is set to value true?
If the property is set to true, you should see both Core UI and Next Experience artifacts in the library pages.

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8 REPLIES 8

Ankur Bawiskar
Tera Patron

@Tomas Z_ 

all dashboards are missing or some?

should work fine ideally

check this article

Important Update on Legacy Reporting and Analytics with Australia Release 

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

No CORE UI content appears in the library after migration. I only see Next Experience artifacts. Based on the article you shared, CORE UI reports and dashboards should also be visible in the library alongside Next Experience content.

 

TomasZ__0-1778566368579.png

 

martapenzo
ServiceNow Employee

@Tomas Z_ Hi, could you check if the property "com.glide.par.v_table_join.enabled" is set to value true?
If the property is set to true, you should see both Core UI and Next Experience artifacts in the library pages.

Thank you so much for your help! Worked like a charm 🙂