Core UI Reports and Dashboards are not visible in Platform Analytics Library

[Tomas Z_]

After upgrading to Australia, Core UI reports and dashboards are no longer visible in the Platform Analytics library. Based on the release notes and ServiceNow communications about Platform Analytics changes, my understanding was that both Core and Next Experience dashboards and visualizations would be accessible in a unified library after the Australia release. However, Core UI dashboards and reports are currently missing. Has anyone encountered this issue and can provide guidance on how to resolve it? Migrating all CORE dashboards and reports to the Next Experience version is not a feasible solution in our case.

[Tanushree Maiti]

Hi @Tomas Z_ 

Dashboards and reports must be actively migrated to the new experience via Performance Analytics > Migration Center.

If they are not visible in the library, the migration process may not have been completed or activated for those specific items

Refer: KB1578131 Platform Analytics Migration Center guidelines and troubleshooting 

Note: Core UI content can still be accessed and managed in the legacy UI until the end of 2027, despite the deprecation of new content creation

Refer: Important Update on Legacy Reporting and Analytics with Australia Release

[Tomas Z_]

Could you please clarify the rationale behind including the "UI Version" column in the default library view? Is its purpose to differentiate between UI versions such as Next Experience and Core? I also came across some troubleshooting information on the link shared on previous post. Based on that, shouldn't both versions be visible in the library as anticipated?

[Tanushree Maiti]

Hi @Tomas Z_ 

Please share the link where you've got suggestion  to include the "UI Version" column in the default library view.

So that I can help you further.

[Tomas Z_]

It is visible on picture attached to my original post. But attaching here as well for your reference...