Core UI Reports and Dashboards are not visible in Platform Analytics Library

[Tomas Z_]

After upgrading to Australia, Core UI reports and dashboards are no longer visible in the Platform Analytics library. Based on the release notes and ServiceNow communications about Platform Analytics changes, my understanding was that both Core and Next Experience dashboards and visualizations would be accessible in a unified library after the Australia release. However, Core UI dashboards and reports are currently missing. Has anyone encountered this issue and can provide guidance on how to resolve it? Migrating all CORE dashboards and reports to the Next Experience version is not a feasible solution in our case.

[Mukku Akhil]

Hi Tomas,

We face a similar issue but we are still unable to go back to the Core UI Reports and Dashboards.
Can you let me know how were you able to go back to the Core UI as i am unable to go back even after setting the above mentioned property to true.
Do i need to modify any other settings to get Core UI in Australia.

Your help on this would be very helpful

[Mukku Akhil]

Hi @Tomas Z_ ,

Could you please let us know how were you able to fix this.

I have updated the earlier mentioned property to true but we are still unable to see them.

Your respsonse would be very helpful for us.

[Tomas Z_]

Hello,

In addition to the property settings previously mentioned by MartaPenzo, we also made a change to "com.glide.par.unified_analytics.enabled". While I cannot guarantee that this will resolve your issue, there have been no other modifications on our side following the upgrade.

[AmolJ]

The default dashboard that everyone had before upgrading to Australia Patch 2 Hot Fix 1 have disappeared from the profile somehow. They have to search it but many users don't remember the exact name.