Create a dashboard for a Business Service Owner to see all work assigned to that service

daniellethomson
Tera Expert

I'm looking into creating one dashboard, maybe be utilizing interactive filters to show a VP all Incidents, Changes, team work assigned to all Business Services they own. I can't seem to get interactive filters to work the way I expect them too. Anyone have any thoughts?

11 REPLIES 11

so what do your 'collection parameters' look like in your historic scores collection job?


[PA Incident] Historic Data Collection _ ServiceNow 2016-11-10 17-15-21.png


That was it! I needed to extend my collection. Thanks!