Performance Analytics Data Collection Warning

rlatorre
Kilo Sage

Earlier this year we activated the Out of Box version of Performance Analytics. We started receiving warning notifications about a week ago.

Not saving all records for Indicator:gh456yh3456356h56h35h65h356h356h Result has 5,451 records. Only allowed subset of 5000 records are stored.

This is from property (com.snc.pa.dc.max_records) "Maximum number of records that are stored during a data collection".

What would be the implications of increasing this property? Performance? Etc.

1 ACCEPTED SOLUTION

pieter_goris
ServiceNow Employee
ServiceNow Employee

Hi Robert,



yes there could be a performance implication, but changing that value from 5,000 to 10,000 will most likely not have a noticeable impact.



The 5,000 value for this property is also a 'sanity' check:


-"Are you sure you want to collect more than 5,000 records (sys IDs) every day? Maybe you want to check the conditions used in the indicator (source)."


-"How does this daily list provide value? Is someone gonna check and analyze these +5,000 records on a daily basis (that's a lot of pages to scroll through) beyond what is already available with breakdown analysis and the normal current state reporting options?"



Hope this helps.



Cheers, Pieter


View solution in original post

2 REPLIES 2

pieter_goris
ServiceNow Employee
ServiceNow Employee

Hi Robert,



yes there could be a performance implication, but changing that value from 5,000 to 10,000 will most likely not have a noticeable impact.



The 5,000 value for this property is also a 'sanity' check:


-"Are you sure you want to collect more than 5,000 records (sys IDs) every day? Maybe you want to check the conditions used in the indicator (source)."


-"How does this daily list provide value? Is someone gonna check and analyze these +5,000 records on a daily basis (that's a lot of pages to scroll through) beyond what is already available with breakdown analysis and the normal current state reporting options?"



Hope this helps.



Cheers, Pieter


Thank you Peter.