Create databse view for Task, RITM, Catalog task, HR Case
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03-03-2025 08:49 PM - edited 03-03-2025 08:56 PM
Hello,
Is it possible to create DB view to join Task, RITM, Catalog task and HR case table.
I tried with Task, RITM and Catalog task and it is working, since it has parent-child relationship. but how to include HR cases into this.
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03-03-2025 09:25 PM
unless you have a relationship between them OR have some common field you can't create database view.
Since you said you won't be populating anything in either of the records then do you want to see the RITMs where Requested For == HR Case -> Subject person
If yes then you can join
If not then what's your business requirement, please discuss with customer
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader