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Create Trend Chart with both Bar and Trend Line

Debbi L
Tera Expert

This may be an odd request, but I've been tasked with making it happen, if it's possible. Currently, one of our departments is using a trend chart showing number of tickets opened per week. It looks like this:

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I can find one that looks like this:

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But what they want is a report that looks like this (it includes both the bar AND the line):

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Is this possible in ServiceNow? (They're sample report is from another system entirely.)

7 REPLIES 7

Sindhu3
Tera Expert

Hi,



Select Report type is Pareto, That is similar to Trend Line chart. Try it once.


Thanks. The only problem with the Pareto chart is that it's displayed in a numerical order, trending downward. The chart that I need is by date.


Debbi L
Tera Expert

This is what I'm trying to achieve. I created this with static data in Excel. Does ServiceNow offer a similar report? The issue here is that the trend line in this case requires an average of a count. I can't find a way to do that.



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