Create Trend Definitions?
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02-16-2022 07:48 AM
Is it possible to create new trend definitions to use in reports that use the trend condition in the filter? I can't find the table that would store these trend definitions. In this case, create a trend on 1/2 hour increment.
Thanks!
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02-16-2022 11:12 PM
HI,
These are dynamic filter options.which found under system definition, the catch is you need to know the script includes this information resides. incase you need some help on how to do this as customisation, try the below link,
https://community.servicenow.com/community?id=community_article&sys_id=7b5b60971b789010a59033f2cd4bcb27
Script includes : try with global.DateUtils, but i am still exploring and not sure
Regards,
Paul
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
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02-21-2022 08:19 AM
Hmmm... maybe report ranges is the way to go
https://docs.servicenow.com/bundle/rome-now-intelligence/page/use/reporting/concept/c_ReportRanges.html?cshalt=yes
https://community.servicenow.com/community?id=community_question&sys_id=55d7432ddb1cdbc01dcaf3231f96192e
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02-21-2022 04:32 PM
Ahh, a scripted condition that calls a function that filters on 30 minute time period.
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02-21-2022 08:09 PM
ok. that was my last option ! anyway if it works then well and fine
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !