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Creating Cohort for user

kaustubhdub
Tera Guru

Currently i am trying to create cohort group and i am not able to find events as my requirement for creating the following cohorts

 Started 1st Session → Clicked Incident in List
 Started 1st Session → Viewed Change Calendar
 Started 1st Session → Opened a Report

can anyone help

2 REPLIES 2

Tanushree Maiti
Kilo Patron

Hi @kaustubhdub 

 

To Create a cohort 

Follow the instructions and use User Experience Analytics.

Create a cohort 

View User Experience Analytics Events 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

I have read through these the problem is that there is a click incident list action or event which i do not find in the step. And just want to know how to do that.